Make time for

To hold a reservation, you will be asked to provide a valid credit card number with an expiration date. Your information is encrypted and safely stored in booking system (we utilize one of the largest and most respected spa management systems in the world). Plum will not charge your card unless you miss your appointment or do not adhere to our cancellation policy.

Note: You may use a different form of payment at the time of check-out, including gift cards, cash, or a different credit card. We even accept Apple Pay.

CANCELLATION POLICY

We respectfully request a minimum 24 hour notice to cancel your appointment.  This allows us the time to inform our standby guests of availability, as well as keeping our staff schedule filled, thus better serving everyone!   Clients who cancel same-day will be charged 50% of the service fee of the booked appointment. Clients who cancel within 2 hours of an appointment, or no-show an appointment will be charged 100% of the cost of the services booked.

View all of our Spa Policies and learn about our Hygiene Practices and the products we use in our services.